Shipping policy

We are a very small company and will do our best to get your products to you as quickly as possible. Most orders will be processed and shipped within 5 business days, with the exception of custom orders.

Once an order has been shipped, it is in the carrier's hands and is not our responsibility if lost or stolen prior to delivery - however, if you experience an issue in delivery, please contact us at olivia@oliviagraceneedlepoint.com and we will send you a link to file a claim with the carrier. Thank you for your understanding!